Who are OSSC?
OSSC IT are a long established company who have been providing IT support to SME's for over fifteen years. Many of our clients have been with us for ten years or more. They come into work knowing that their IT systems will not let them down.
Management
Paul Hilder
Paul has been working in I.T. since 1984 when, as a Metropolitan Police Officer, he was involved in the introduction of a command and control system. After receiving his Microsoft Certified Engineer certification, he wrote two books, both revolving around the implications of Information Technology in the work place. He has spent much of his career as a consultant whilst at the same time leading a successful computer networking company. In addition to his management role within OSSC, Paul has also managed to work as a virtual I.T. Director for a leading Law Firm and as a 'Business Change Manager' for a major, Midlands based, Civil Engineering firm.
Despite Paul's somewhat hectic workload, he completed a Masters degree in Business Administration, specialising in Supply Chain Mangement, at Cardiff Business School during the period 2006 - 2009.
Mark Williams
Mark graduated with a degree in Software Engineering in 2004 and has been working with OSSC ever since. His primary skills include web based design (Macromedia and Adobe suite) and development (XHTML, CSS and PHP), domain and web server management, documentation and software training. A strong advocate in web standards and accessibility, Mark strives to create clean, accessible and compliant websites and graphical user interfaces when involved in any client project.
Developers
Indian Development Team
To augment our local development facilities and to provide enhanced support for our products, in 2009, OSSC entered into an outsourcing arrangement with a leading Indian Software company. Under this arrangement, four of their development team work exclusively on OSSC products, under the direction of our locally based staff. All support enquiries are routed through our local offices to ensure that the quickest and most effective route is taken to resolve any support problems.
Stefan
Stefan obtained a Bsc Hons from Southampton University in 2009. In IT terms he is an all rounder and has contributed to a wide range of the OSSC products. His skills are primarily in web design and image manipulation, though he has authored several Access based applications, including a Tender and Contract registration program.
Dominic
Skilled in multi-media and photography, and currently undertaking a BA in Media Production, Dominic is the junior member of the team. His photography skills have enhanced many of our client's websites.
Support Team
Chris
Chris has a great deal of experience, gained with several large companies, in the design, configuration and build of computers and servers. He spent more than 9 years as a senior on-site engineer with Evesham Micros, before joining OSSC.
Chris' skills have proved invaluable in the building, configuration and subsequent support of our clients' networks. He has been able to deploy his 'ghosting' skills to great effect, enabling OSSC to be able to deploy and fix client computers and servers at a much faster and less costly rate.
Steven
Steven is our latest employee and comes from PC repair / network installation background. His past experience in dealing with support clients has meant that he was able to quickly fit into our unique way of working. Steven has taken a particular interest in databases applications and, by working closely with some of our larger clients, hopes to not only help minimise their costs but also introduce lean thinking business solutions into their workplace.